ENGINEERED SURFACES • CONTROLLED MOTION • LEVELING
Customer Support   |   Track Order   |   Login / Register
POLICY

Returns & Refunds

Start with the order details so LAS can evaluate the request accurately.

Contact LAS Products before sending a return. Return or refund eligibility can depend on the order circumstances, product condition, packaging and applicable law.

Return requests

Provide the order number, product, quantity and reason for the request. Do not send a product back until return instructions have been provided.

Condition

Eligibility may depend on whether the product is unused, complete and in its original condition and packaging, except where applicable law provides otherwise.

Damaged or incorrect orders

Contact LAS promptly with the order details and photographs when useful so the shipment can be reviewed.

Refund processing

Approved refunds are returned through the available payment method or another method agreed during support handling. Processing time can vary by payment provider.